Support
Investment in your IT Infrastructure, applications and services will only deliver its full potential if they are well maintained and supported. From the smallest office network to the largest datacentre, effective support and management processes keep your systems running efficiently and more importantly, reliably.
How IT.ally can help
IT.ally offers two core services for IT support and management with vary levels of assistance that can be tailored to suit your requirements and your budget.
 |
Click HERE to see a comparison table of
our
base packages. |
Our IT.support packages are aimed at the businesses that do not have a
full-time or dedicated IT resource or are looking to outsource some of
their IT operations. We have a range of service options that can be
fully customised based on either:
- An 'ad-hoc' service - this allows you to use our services whenever you need
them removing the requirement for contracted support agreements. No
service level agreement (SLA) is
available, though we will make every effort to meet your requirements as quickly as possible.
- Contracted Days - allows you to commit to a set number of on-site days to
receive a discounted cost and make further additional services available.
- Contracted Support - a fully documented support agreement with a SLA that
allows you to create your unique, managed and personalised support package.
Click HERE to see a comparison table of the available
base packages.
